Shipping policy
Digital products
Gate Seven sells digital artwork downloads. No physical product is shipped, and no shipping charge applies.
Delivery
Download access is provided electronically after payment is confirmed. Access is normally available immediately, although the delivery email or download notification may occasionally take a few minutes to arrive.
Customers should enter a valid email address during checkout and check their spam or junk folder if the delivery email is not visible.
Download assistance
If a purchased file is missing, corrupted, duplicated, inaccessible, or incorrect, contact Gate Seven at gatesevenco@gmail.com or use the Contact page at https://www.gatesevenco.com/pages/contact. Include the order number and the email address used at checkout. Gate Seven typically responds within 1–2 business days and will work to restore access or provide a replacement or corrected file.
Delivery area
Because products are delivered electronically, no physical shipping destination or carrier is used. Availability may still be limited by checkout, payment, licensing, or legal restrictions in a customer’s location.
Refunds
Digital purchases are subject to the Gate Seven Refund Policy at https://www.gatesevenco.com/policies/refund-policy.