Refund policy

Digital products

Gate Seven currently sells digital artwork downloads. No physical product will be shipped.

Refunds and exchanges

Because digital products are delivered electronically and cannot be returned, purchases are generally final and non-refundable once the files have been delivered or downloaded. We do not generally accept returns or exchanges for change of mind, ordering the wrong item, or issues related to a customer's printer, paper, framing, monitor settings, or third-party printing service.

Download or order issues

If a purchased file is missing, corrupted, duplicated, inaccessible, or incorrect, please contact Gate Seven through https://www.gatesevenco.com/pages/contact. Include your order number and the email address used at checkout so we can help. Gate Seven will work to restore access, provide a replacement or corrected file, or resolve a duplicate charge. If we cannot provide the purchased files or resolve a valid technical or delivery issue, we will assess the appropriate refund or other remedy.

Before purchasing

Please review the product description, file format, aspect ratio, recommended print sizes, color notes, and personal-use license before placing your order.

Legal rights

Nothing in this policy limits any rights or remedies that cannot lawfully be limited under applicable consumer protection law.